Climbing wall panels 80/80 cm

We try our best to deliver your order in time.

• The shipping originates in Bucharest, Romania.

• Shipping to Romania

We send parcels in Romania daily via GLS Romania.

Delivery time - 1 business day**.

You will receive a tracking number via email.*

• Shipping to EU countries:

We send parcels to all the EU countries every Friday. All parcels reach GLS Austria in Vienna the next Monday. From there it takes another 1-5 days to any EU country**.

There is an optional EXPRESS (DHL by air next business day delivery) available at an extra charge.

Price of products includes VAT, and there are no custom taxes to be paid.

You will receive a tracking number via email.*

• Shipping to non EU countries in Europe:

We send parcels to non EU country in Europe daily. Parcels are sent via DHL by road.

Delivery time: 3-5 business days**.

There is an optional EXPRESS (DHL by air next business day delivery) available at an extra charge.

Price of products does not include VAT, but you may have to pay local VAT and custom duties when receiving the parcel.

You will receive a tracking number via email.*

• Shipping worldwide:

We send parcels worldwide daily. All parcels are sent with DHL by air.

Delivery time: USA, Canada - 1 business day, Hong Kong, Singapore, Israel – 2 business days, Australia – 3 business days**. For any other country please consult this list .

Price of products does not include VAT, but you may have to pay local VAT and custom duties when receiving the parcel.

You will receive a tracking number via email.*

 

*Please take into consideration that we may process your order a few days before the actual shipping, and the tracking number that you will receive via e-mail will become live only after the label is scanned by courier.

**Please take the order processing time of 1-4 days into consideration.

 

Partial shipping

It may happen that from a larger order one of the products will not be in stock. In that case we will ship the main order as scheduled, and the remaining items will be shipped later.

 

Goods damaged in the shipping process:

We do our best to minimize the damaging risk. Still, around 1% of the shippings get damaged.

• Please check the outside of the box when you receive it. If there are obvious signs of damage, please make a photo if possible.
• If the courier is still with you, please make a note on the shipping receipt mentioning the damage.
• If any of the parts inside are damaged, please make photos and send them to us. We will send new ones as soon as possible.

 

Warranty and returns:

• Products in good shape/client changed their mind:
  • You can return the goods two weeks after receiving them. You will have to pay for the shipping back to Romania.
• Defected products, wrong products
  • We will organize the shipping back from you.

 

Please ship returned items to:

Roltex / for Leea Toys

Street Catanoaia 33

032903 Bucharest, Romania

Attn: Florin Olteanu +40736775518